We pride ourselves on being travel experts. Leading the way when it comes to providing unique travel experiences, our brands offer the world’s best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more.

​Our ambition is to build the world’s leading experiential travel company. With over 2000 colleagues across 30 countries worldwide, we are working together to achieve this by sharing our knowledge, expertise and best practices to stay at the forefront of the travel industry.​

We are looking to hire a Salesforce Administrator and developer to join our team! Reporting to Melissa Buttrill, you’ll collaborate with our team to develop specifications based on stakeholder requirements, validate the proposals, and deliver the solutions, keeping the wider organization’s best interests in mind when addressing the specified requirements.

What we’ll offer:

• Public government health Insurance “Caja”
• 15 vacation days per year.
• 13-month bonus “Aguinaldo”
• Employee Assistance Program
• Employee Group Travel benefits
• Hybrid working (job specific)

What you’ll do:

• Lead and maintain our Salesforce instance, including but not limited to: security, data quality, system integrations, user management, and reporting.
• Collaborate with various partners to find opportunities for optimization and improvement and implement changes accordingly.
• Serve as the main point of contact for all Salesforce-related questions and issues.
• Develop and maintain documentation on processes, policies, application configuration, and help-related materials for users as database applications are developed or revised.
• Deliver training and support to end-users on an ongoing basis.
• Stay ahead of Salesforce releases, features, and standard processes.
• Address any Salesforce-related issues.
• Collaborating with other teams on coordinated applications such as marketing systems (Marketing Cloud, Pardot, HubSpot), and other CRM and CMS systems.
• Supporting the Product Owners and Salesforce Developers as needed, being available and adaptable to questions.
• Working inside of release cycles to implement and deploy new/updates to existing applications.

What you’ll bring:

• Salesforce Administrator certification.
• 3+ years of Salesforce Admin experience.
• Proficient understanding of standard processes and functionality of Salesforce.com, keeping documentation for all custom development.
• Extensive experience in crafting custom fields, validation rules, page layouts, record types, and lightning record pages.
• Experience in setting up user, profiles, permission sets, roles, security, and sharing settings.
• Knowledge in crafting Process Builder, Workflow Rules, Flow, and Approval Processes.
• Experience with data migrations and data integrations.
• Experience crafting Reports & Dashboards.
• Familiarity with Lightning Aura Components and Lightning Web Components-related project responsibilities.
• Deep understanding of SFDC standard data structures and familiarity with crafting custom objects.
• Experience with Sales and Service Cloud.
• Using Salesforce APIs to integrate with other systems used in the organization.
• Familiarity with SOQL and Apex code.
• Testing and debugging automation, and QA for other team members as needed.

We believe people are happier and perform best when they can be their true selves and that diverse teams deliver better results.

Together we will cultivate a diverse, equitable, and inclusive environment, where everyone can thrive. We are committed to inspiring change through a growing awareness of, and counteracting unconscious bias; building an inclusive culture, and accepting diversity in al

Travelopia is committed to ensuring an inclusive work environment for all individuals. If you require accommodations to participate in the recruitment process, advise us here: Talent@Travelopia.com